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TERMS AND CONDITIONS OF DELIVERY

ESTIMATED DELIVERY TIME

Express delivery by air takes 7-14 days.

WEIGHT DETAILS

The minimum weight of the parcel is 5 kg. The maximum weight of the parcel is 31 kg.

THE VALUE OF ITEMS IN THE PARCEL

The value of items in the parcel should not exceed the limit of $1000.

FRAGILE ITEMS

If there are any fragile items in the package, tell D1 about it when making an order.

PROHIBITIONS AND LIMITATIONS

Cost-efficient cargo transportation around the globe!
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  • Food, honey, caviar, tea, coffee, alcoholic and non-alcoholic beverages.

  • Tobacco and products made of it, liquids for electronic cigarettes.

  • Alcohol-containing  goods and perfumes, nail polishes. Gold and silver bars, precious metals and precious stones.

  • Animals (including stuffed animals), plants and seeds.

  • Furs, fur coats, fur goods, leather items of rare animals.

  • Medicines, medications, dietary supplements, sport supplements, medicinal herbs.

  • Narcotic drugs, psychotropic substances.

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  • Bank cards, sim-cards, cash, coins, financial documents.

  • Passports, ID cards, birth certificates, etc.

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  • Aerosol cans, gases, caustic substances, detergents, fertilizers.

  • Poisons, radioactive materials, chemicals and chemical solutions.

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  • Weapons and their parts, explosives, military accessories, items that improve capabiities of weapons, ammunition.

  • Tools  for the manufacture of weapons and ammunition.

  • Military uniform and clothing of camouflage coloring.

  • Goods for industrial use (3D printers, laser cutting machines, etc.).

  • Radio scanners, walkie-talkies, a variety of receivers and wireless signal transmitters.

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  • Human remains (including ashes), bones.

  • Bones and petrified remains of animals.

  • Works of art, antiques, cultural values,

  • Pornography and BDSM-products.

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  • Assembled engines of internal combustion.

  • Powerful magnets.

  • Mercury thermometers and barometers.

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  • Lithium batteries that are outside devices.

  • Lithium battery is sent together with the device – maximum of two devices in one package.

  • External chargers must be transported with the device they are intended for.

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  • Other goods prohibited for shipment in accordance with the acts of the Universal Postal Union.

  • Commercial batches of goods that are not for personal use. If you want to send a commercial cargo - contact our b2b-unit.

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT IS THE CASE WHEN THE ITEMS IN MY PARCEL COST MORE THAN $ 1000?

You will have to pay customs duty for the amount of exceeding the duty-free limit.

Does the cost of the parcel include the cost of the shipment?

Yes, according to the laws of Kyrgyzstan when calculating the duty-free threshold, the cost of air transportation is added to the value of the goods in the parcel.

Answers to other frequently asked questions can be found follow a link in our FAQ section.

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