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TERMS AND CONDITIONS OF DELIVERY

ESTIMATED DELIVERY TIME

Express delivery by air takes 7-14 days.

WEIGHT DETAILS

The minimum weight of the parcel is 5 kg. The maximum weight of the parcel is 30 kg.

THE VALUE OF ITEMS IN THE PARCEL

The value of items in the parcel should not exceed the limit of 300 GEL ( about $125).

FRAGILE ITEMS

If there are any fragile items in the package, tell D1 about it when making an order.

PROHIBITIONS AND LIMITATIONS

Cost-efficient cargo transportation around the globe!
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  • Food, honey, caviar, tea, coffee, alcoholic and non-alcoholic beverages.

  • Tobacco and products made of it, liquids for electronic cigarettes.

  • Alcohol-containing  goods and perfumes, nail polishes. Gold and silver bars, precious metals and precious stones.

  • Animals (including stuffed animals), plants and seeds.

  • Furs, fur coats, fur goods, leather items of rare animals.

  • Medicines, medications, dietary supplements, sport supplements, medicinal herbs.

  • Narcotic drugs, psychotropic substances.

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  • Bank cards, sim-cards, cash, coins, financial documents.

  • Passports, ID cards, birth certificates, etc.

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  • Aerosol cans, gases, caustic substances, detergents, fertilizers.

  • Poisons, radioactive materials, chemicals and chemical solutions.

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  • Weapons and their parts, explosives, military accessories, items that improve capabiities of weapons, ammunition.

  • Tools  for the manufacture of weapons and ammunition.

  • Military uniform and clothing of camouflage coloring.

  • Goods for industrial use (3D printers, laser cutting machines, etc.).

  • Radio scanners, walkie-talkies, a variety of receivers and wireless signal transmitters.

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  • Human remains (including ashes), bones.

  • Bones and petrified remains of animals.

  • Works of art, antiques, cultural values,

  • Pornography and BDSM-products.

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  • Assembled engines of internal combustion.

  • Powerful magnets.

  • Mercury thermometers and barometers.

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  • Lithium batteries that are outside devices.

  • Lithium battery is sent together with the device – maximum of two devices in one package.

  • External chargers must be transported with the device they are intended for.

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  • Other goods prohibited for shipment in accordance with the acts of the Universal Postal Union.

  • Commercial batches of goods that are not for personal use. If you want to send a commercial cargo - contact our b2b-unit.

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT IS THE CASE WHEN THE ITEMS IN MY PARCEL COST MORE THAN 300 GEL?

You will have to pay customs duty of 18% of the whole cost of the parcel, including the shipping price.

Могу ли я отправить посылку, которая весит больше 30 кг?

Нет, такую посылку не примут к международной отправке и доставке в Грузию. Если тяжелая посылка состоит из нескольких частей - разделите ее на 2 посылки. Если сделать этого нельзя - обратитесь в службу поддержки D1, возможно, мы сможем придумать альтернативное решение.

Answers to other frequently asked questions can be found follow a link in our FAQ section.

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